Frequently asked questions
How long does it take to process my order?
All orders are processed within 2β3 business days after you place them. Orders are not processed on weekends or holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number
How long does shipping take?
Once your order ships, you will receive a shipping confirmation email with a tracking number.
If you did not receive your order confirmation email, please make sure to check your Spam Folder first.
Within the United States:
- Shipping typically takes 5 business days after processing.
- We use USPS, UPS, and FedEx for domestic shipments.
International Shipping:
- Delivery usually takes 7β15 business days after processing.
- Shipping times may vary due to customs, local postal services, or other delays.
Note: If a product is low in stock, it may take an extra 2β3 business days to ship. We always aim to get your order to you as quickly as possible.
How do I contact customer support?
Email: π§ Zimplifyfinds@gmail.com
Business Hours:
- Monday β Friday: 9:00 AM β 6:00 PM
- Saturday: 10:00 AM β 4:00 PM
- Sunday: Closed
We aim to respond within 24β48 hours.
How much does shipping cost?
Shipping is free on all ordersβboth domestic and international
Can I change my address?
If you entered your delivery address incorrectly, you can update it before your order ships.
In some cases, minor changes may be possible even after the order has shipped, depending on the carrier.
Be sure to contact us as soon as possible to update your address and avoid delivery issues.